Incidents and maintenance reported on status page for Whalesync https://status.whalesync.com/ https://d1lppblt9t2x15.cloudfront.net/logos/693b5472c61b57f682c9b6e516166997.png https://status.whalesync.com/ en https://status.whalesync.com/incident/1063065 Thu, 17 Sep 2026 18:36:00 -0000 https://status.whalesync.com/incident/1063065#7d9a5686c4af312e3c4e7530c2d398ee3001412078d29983de5d1ab8333d240b Incident Supabase has restored our authorization settings and users are now able to setup new Supabase syncs and reauthorize existing syncs https://status.whalesync.com/incident/1063065 Tue, 15 Sep 2026 01:15:00 -0000 https://status.whalesync.com/incident/1063065#905bb665186fa7f3571b242fca5e7dac7709a0f27d0dd53aa5cecb21e22df2f8 Incident Supabase has identified the root cause and is working to restore our authorization settings from backup. We expect this to be resolved tomorrow, September 15th, and will post an update as soon as we hear more. https://status.whalesync.com/incident/1063065 Mon, 14 Sep 2026 20:59:00 -0000 https://status.whalesync.com/incident/1063065#1026b3239032c5de83ce7fdc96520154d4eaeeed4ec89e8a9ceb2b83519b1c0d Incident We've deployed a change to mitigate the auth issue while Supabase support investigates. Existing Supabase syncs should continue polling and pushing changes. You may see a new issue appear in your issue list, and affected syncs may show their Supabase authorization as broken. In most cases syncing will continue to work normally. We'll post another update as we learn more from Supabase. https://status.whalesync.com/incident/1063065 Mon, 14 Sep 2026 17:41:00 -0000 https://status.whalesync.com/incident/1063065#ab0852c22764d27d1a937e1844f5fb750ad7687a0e8c7f24304a6ecc6ae26a9d Incident We are continuing to investigate this issue and actively working with Supabase to resolve this issue. https://status.whalesync.com/incident/1063065 Mon, 14 Sep 2026 13:57:00 -0000 https://status.whalesync.com/incident/1063065#0949ef2f9d7cc7e610f3d906200a328a70e735e913fda2dfb8e00cf25d12587b Incident We're currently investigating an incident affecting all Supabase syncs. Authorization is failing, which means data polling and all other operations on the Supabase side are not completing. We're working to resolve this as quickly as possible and will post an update as soon as we have one. https://status.whalesync.com/incident/891099 Fri, 08 May 2026 14:58:00 -0000 https://status.whalesync.com/incident/891099#21994e4f12f42bbbd440ad016682cb56042438cdecd1b16e2dd90ad3ce92d895 Incident Our auth provider has fixed the issue. Logins to app.whalesync.com are working normally. https://status.whalesync.com/incident/891099 Fri, 08 May 2026 13:55:00 -0000 https://status.whalesync.com/incident/891099#980b1cb0f05ac494823664f7e20e025d221dcbc44c961bd61a75fe16e9fa9fa3 Incident Users may experience sporadic login errors on https://app.whalesync.com. Our authentication provider is investigating. We're monitoring. https://status.whalesync.com/incident/876495 Tue, 21 Apr 2026 23:24:00 -0000 https://status.whalesync.com/incident/876495#4ac12731f4589236de9c0ca0b717708be2f6f382619cd50715e55a781969029f Incident Syncing with Notion is restored. We're working with customers 1:1 who need to take manual action on their syncs. If you would like assistance, please reach out to support@whalesync.com and we'll be more than happy to help. https://status.whalesync.com/incident/876495 Tue, 21 Apr 2026 12:58:00 -0000 https://status.whalesync.com/incident/876495#d223d5972917a97d0664574fde23bc5013dd79bb46cb146ad0145c5c0d0e90e9 Incident Notion experienced an incident today where records were temporarily missing from their API responses ([Notion status](https://www.notion-status.com/incidents/0shgnm21)). Because these records appeared to have been deleted, Whalesync synced delete operations to connected destinations for affected users. This impacts syncs where Notion is configured as a data source with sync deletes enabled. Notion is recovering and the missing records are returning, but we are currently assessing the full impact to affected users. We will provide updates as we learn more. https://status.whalesync.com/incident/875733 Mon, 20 Apr 2026 15:11:00 -0000 https://status.whalesync.com/incident/875733#c0cc2b089008398fd3c8ff92567333d97384c7156ceea1615ef4eead122dc76a Incident Our downstream provider has resolved their system issue. The "The custom code execution concurrency limit for your workspace" issues are no longer being generated for syncs using Google Sheets. https://status.whalesync.com/incident/875733 Mon, 20 Apr 2026 14:00:00 -0000 https://status.whalesync.com/incident/875733#09f2cd5d37873e625f55a835650d2b4a2e16c18599233496d85bb830d3502793 Incident We're currently seeing an increase in sync failures affecting the Google Sheets connector. The issue has been traced to a downstream provider, and we're actively working with them on a resolution. We'll post updates as we learn more. Thank you for your patience. https://status.whalesync.com/incident/871430 Wed, 15 Apr 2026 01:37:00 -0000 https://status.whalesync.com/incident/871430#d608ff36ec1156adf5197c553e1cf9347eb600d6bc60d1f55241e047d0ab3716 Incident Issues entirely resolved. https://status.whalesync.com/incident/871430 Tue, 14 Apr 2026 14:36:00 -0000 https://status.whalesync.com/incident/871430#5a92b2201191f92b63a518e91bc13bef8048e3eae79bcb9c433083b80009cee7 Incident Webflow is having an issue with 5xx errors that is degrading Whalesync sync performance. We are monitoring the situation and syncing will return to normal once Whalesync's servers are healthy again. https://status.whalesync.com/incident/867190 Wed, 08 Apr 2026 15:16:00 -0000 https://status.whalesync.com/incident/867190#52faf9a6b8b55a84436e48c671268b4d0b7d2b9d22fa83c3bf804bc331042ce5 Incident Webflow syncing has been restored. Thanks for your patience. https://status.whalesync.com/incident/867190 Wed, 08 Apr 2026 14:45:00 -0000 https://status.whalesync.com/incident/867190#997213c34943d97e70d4d6fa6793c33ca97936277e274d49413698f2adfd0924 Incident Webflow syncs have been isolated — all other syncs are operating normally. Webflow has deployed a fix; we'll re-enable Webflow syncing once confirmed. https://status.whalesync.com/incident/867190 Wed, 08 Apr 2026 14:25:00 -0000 https://status.whalesync.com/incident/867190#1e1049b2a9dc7a592d9a2cd445afd9eb6bf6c077225d0db6028467b1dc5bc2b0 Incident An active Webflow outage is impacting all syncs. We're monitoring the situation and working on mitigation. https://status.whalesync.com/incident/829764 Sat, 21 Feb 2026 06:26:00 -0000 https://status.whalesync.com/incident/829764#452d60639a5f8c79048246a078edb251105fa6e8bc87f7c168430a76504fcffd Incident Airtable syncing all back to normal https://status.whalesync.com/incident/829764 Sat, 21 Feb 2026 01:54:00 -0000 https://status.whalesync.com/incident/829764#748220c927d2eacdedbad9090df48eff467bcead522e387d2d78bf72c0e81362 Incident Airtable's issues with the API have resolved. Unfortunately it has left the Whalesync authentication data in an inconsistent state for some Syncs. We are cleaning that up and expect a return to full operations within an hour. https://status.whalesync.com/incident/829764 Sat, 21 Feb 2026 00:20:00 -0000 https://status.whalesync.com/incident/829764#fc6c1d073a5a9dbcdb937c4cc3dd25db8580d11d02d4645be805b0b2ea2fb8e8 Incident Airtable continues to suffer major disruptions that are impacting syncing. We are monitoring the situation and will update as the functionality is restored. Syncing other services is unaffected. https://status.whalesync.com/incident/829764 Fri, 20 Feb 2026 19:00:00 -0000 https://status.whalesync.com/incident/829764#dac57ed12ae793f06d63edfbd699a026d5b3d565b5f2340f889acaecffceffc5 Incident Airtable is currently undergoing a major service interruption which is preventing syncing. Syncing to other services is unaffected. https://status.whalesync.com/incident/828929 Thu, 19 Feb 2026 16:59:00 -0000 https://status.whalesync.com/incident/828929#d8695485d6de551ceaef80ee214e0ea582310e4f501d6e07b0f445fd5b9e1be5 Incident The auth provider has deployed a fix and we are monitoring the resolution https://status.whalesync.com/incident/828929 Thu, 19 Feb 2026 16:31:00 -0000 https://status.whalesync.com/incident/828929#5319f0faa7f51bb49ba8baec904e108659f375f92d9003914e999b9f75bc130f Incident We are currently experiencing an issue with our authentication provider. This is causing significant performance degradation when accessing the Whalesync application. Data syncing operations are not affected. The provider is currently working on a fix for the issue. https://status.whalesync.com/incident/747693 Tue, 21 Oct 2025 03:58:00 -0000 https://status.whalesync.com/incident/747693#fe6765f07bc79fce88ed9fc8d2dee6967c4b1f4e700ac06a6f44b8e6dfea0052 Incident We have mitigated the issue while our upstream provider resolves the underlying issue. Syncing is back to normal. https://status.whalesync.com/incident/747693 Mon, 20 Oct 2025 20:33:00 -0000 https://status.whalesync.com/incident/747693#05b836315f71d88f961633a3c83994812042fe52481dc34b2653b9fdaa22c411 Incident Ongoing outages at AWS have degraded Whalesync's syncing speed and reliability. https://status.whalesync.com/incident/724641 Mon, 15 Sep 2025 16:10:00 -0000 https://status.whalesync.com/incident/724641#b08f3a8e7dcc4587ced41759675183a2dbef0ec23b510d548a6bd9c3b7130128 Incident Clerk has reported that the authentication issues have been resolved. https://status.whalesync.com/incident/724641 Mon, 15 Sep 2025 14:46:00 -0000 https://status.whalesync.com/incident/724641#a61c03f5014d8487bc59fe59cfc57c32f80204869a37104f39529f75491918c4 Incident Access to the Whalesync Dashboard is currently inconsistent due to an issue with our authentication provider, Clerk. We're monitoring the situation while Clerk works on a fix. https://status.whalesync.com/incident/705046 Tue, 12 Aug 2025 19:30:00 -0000 https://status.whalesync.com/incident/705046#e1cac755113a6b1cd98d97a674af46e1fed213f9c3e3614310e6ddf5f226321d Incident We have identified the issue as some problematic data in the database that has now been removed. We have also deployed additional safe guards to ideally prevent this issue going forward. Thank you for your patience. https://status.whalesync.com/incident/705046 Tue, 12 Aug 2025 17:54:00 -0000 https://status.whalesync.com/incident/705046#b4995328a1a1fbd058b9a3859653cabd328a1cbf2c78259067cc65742f50cff6 Incident Our data syncing system is currently offline and unable to process updates. We're actively investigating the issue and working to identify the root cause. We'll share updates here as soon as we have more information. Thanks for your patience—we’re on it! https://status.whalesync.com/incident/624086 Tue, 22 Jul 2025 22:51:00 -0000 https://status.whalesync.com/incident/624086#da292abbd4757364c1ee934faf6ab48ad0690adc61122d8b1d477d50d554931e Incident Notion has resolved their issue and sync performance is now restored. https://status.whalesync.com/incident/624086 Tue, 22 Jul 2025 21:40:00 -0000 https://status.whalesync.com/incident/624086#6960c8b38b857282de276f74d0b35ef46782191db1399043dfd4dce3d6c1e5c8 Incident We have determined source of the performance degradation is with Notion. See https://www.notion-status.com/ We are monitoring the situation. https://status.whalesync.com/incident/624086 Tue, 22 Jul 2025 20:20:00 -0000 https://status.whalesync.com/incident/624086#f029dfa8d80745b7ad738de2cb5b90ad65c2c1e341180b94dd3980db9cd08c63 Incident We're currently experiencing a rise in authentication issues with Notion and are actively investigating the cause. Thanks for your patience—we'll provide updates as soon as we have more information. https://status.whalesync.com/incident/608424 Tue, 24 Jun 2025 19:01:00 -0000 https://status.whalesync.com/incident/608424#7bd854dc6f1accc3e8b6c3cb034c6652c6cc2ca129d9693b61a1a10397879db1 Incident We have isolated the issue and restore full service to the dashboard. Thank you for your patience. https://status.whalesync.com/incident/608424 Tue, 24 Jun 2025 18:21:00 -0000 https://status.whalesync.com/incident/608424#59fa710244e88406fe2c956ff34947a32c6693d58d89d850002e5e476c7243b2 Incident The Whalesync Dashboard is currently show degraded service and not loading properly for some users. We are currently investigating. https://status.whalesync.com/incident/601779 Thu, 12 Jun 2025 19:59:00 -0000 https://status.whalesync.com/incident/601779#df49b1d40e91ea3f623810cf823f2bb93f31acbf0dc3be818d3dc165acd6063d Incident Whalesync services appear to be operating normally at this time. We will continue to monitor upstream services to ensure we are not impacted. https://status.whalesync.com/incident/601779 Thu, 12 Jun 2025 19:00:00 -0000 https://status.whalesync.com/incident/601779#c6465b97e988adc49f0416134e93cd81b27ac739a3e3f7d9127e51427d5f18a8 Incident We have identified the core issue as a global outage with Google Cloud Platform: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW We have determined that the Data Syncing system is fully functional with some reduced performance. https://status.whalesync.com/incident/601779 Thu, 12 Jun 2025 18:15:00 -0000 https://status.whalesync.com/incident/601779#ece3ba4b517f22ea10a109e125fe6f850b99f8bbaa0d9263a74e6fc91fb7767a Incident We are currently experiencing degraded performance affecting some Whalesynce users. Our team has identified that the issue is related to third-party services, including infrastructure provided by Google Cloud and authentication via Clerk. We are actively working with these providers to resolve the problem as quickly as possible. We will continue to monitor the situation and provide updates here. Thank you for your patience and understanding. https://status.whalesync.com/incident/545818 Tue, 15 Apr 2025 23:00:00 -0000 https://status.whalesync.com/incident/545818#44b6b56f7a252799ed558f601a7db48f9b2be826a93070400f5ee9a009cc2ae8 Incident Data syncing is operating normally again. Thank you for your patience. https://status.whalesync.com/incident/545818 Tue, 15 Apr 2025 19:42:00 -0000 https://status.whalesync.com/incident/545818#2654e5ff270bbabb1c6d266031f5405a433d2083c0eadd09acc617f0bba1eb54 Incident We are currently experiencing issues with job processing system, resulting in delayed syncing for some customers. We are actively investigating. https://status.whalesync.com/incident/522673 Tue, 04 Mar 2025 18:18:00 -0000 https://status.whalesync.com/incident/522673#e89679d8aed14e4781df7db0495adf75c0a2dd3f8a8f14cafb297ba29a745ce1 Incident Data syncing is operating normally again. https://status.whalesync.com/incident/522673 Tue, 04 Mar 2025 18:05:00 -0000 https://status.whalesync.com/incident/522673#5b11309ccb7985d9f1bb9a840a8eeabd1baa340aa59957bebf5f429ae83a5449 Incident We are current applying some critical database updates to improve sync performance which is requiring a short data sync outage. Thank you for your patience. https://status.whalesync.com/incident/519464 Wed, 26 Feb 2025 17:00:00 -0000 https://status.whalesync.com/incident/519464#0b029ef57acc7f3584a85317a5b312342373752ff442a3e50c258c6cc9b895e3 Incident We have identified the root cause of the issue as an extremely high volume of webhooks. We have moved all webhook handling to a separate service cluster and resolved the issue. https://status.whalesync.com/incident/519464 Wed, 26 Feb 2025 16:48:00 -0000 https://status.whalesync.com/incident/519464#cc76816db7dbb4f741097657e672033674354f82b247a868de0375eb41fb19e2 Incident We have had reports that our dashboard is slow or fully unresponsive. We are actively investigating. https://status.whalesync.com/incident/515692 Wed, 19 Feb 2025 21:08:00 -0000 https://status.whalesync.com/incident/515692#1aee26bb864e71180759736a771d77a6bd4c92f5046ceca6fa3cbba5afde8e10 Incident Data sync performance is restored. We have identified the root cause of the memory issue have deployed a fix. https://status.whalesync.com/incident/515692 Wed, 19 Feb 2025 18:40:00 -0000 https://status.whalesync.com/incident/515692#060073424cfd720854fef76d8acc15010ffb55b205333c47d70a6c232ac7ee62 Incident We have received alerts that our servers running the sync job queues are having memory issues, causing sync performance to be degraded. We are actively working to resolve the issue. https://status.whalesync.com/incident/514964 Tue, 18 Feb 2025 15:55:00 -0000 https://status.whalesync.com/incident/514964#a265673d701be0b41dff445ced3cd51163587a839d91e05dbf5dc6ef935c2534 Incident All data syncing is now working normally. https://status.whalesync.com/incident/514964 Tue, 18 Feb 2025 15:00:00 -0000 https://status.whalesync.com/incident/514964#7b1028bc6c53e98ae3bffe210eb354ff71c3e5f46bc41d9f3761fe698c0d40e1 Incident We are currently experiencing issues with our job queue and processing system, resulting in delayed syncing for all customers. We are actively investigating. https://status.whalesync.com/incident/508610 Thu, 06 Feb 2025 22:26:00 -0000 https://status.whalesync.com/incident/508610#17f3b2b2551160f6d71ded253f8879a38447982ea3e03589b333d39dac662571 Incident Clerk.com has reported the issue as resolved. Access to the Whalesync dashboard should be fully restored. Data syncing operations were not impacted by this outage. https://status.whalesync.com/incident/508610 Thu, 06 Feb 2025 21:50:00 -0000 https://status.whalesync.com/incident/508610#7d31e0a3641a66bd764328bd22d89a51a67effb20908c38b47aac85a9c5da4b9 Incident The authentication provider for Whalesync is currently having a system outage, preventing any access to app.whalesync.com. Syncing operations are still active and running. We are monitoring the situation.