Previous incidents
Dashboard performance is slow
Resolved Feb 26 at 09:00am PST
We have identified the root cause of the issue as an extremely high volume of webhooks. We have moved all webhook handling to a separate service cluster and resolved the issue.
1 previous update
Sync performance is degraded
Resolved Feb 19 at 01:08pm PST
Data sync performance is restored.
We have identified the root cause of the memory issue have deployed a fix.
1 previous update
Sync performance degraded
Resolved Feb 18 at 07:55am PST
All data syncing is now working normally.
1 previous update
Whalesync dashboard is not accessible
Resolved Feb 06 at 02:26pm PST
Clerk.com has reported the issue as resolved. Access to the Whalesync dashboard should be fully restored.
Data syncing operations were not impacted by this outage.
1 previous update