Previous incidents
Sync performance degraded
Resolved Apr 15, 2025 at 11:00pm UTC
Data syncing is operating normally again. Thank you for your patience.
1 previous update
Data syncing is paused for database maintenance
Resolved Mar 4, 2025 at 6:18pm UTC
Data syncing is operating normally again.
1 previous update
Dashboard performance is slow
Resolved Feb 26, 2025 at 5:00pm UTC
We have identified the root cause of the issue as an extremely high volume of webhooks. We have moved all webhook handling to a separate service cluster and resolved the issue.
1 previous update
Sync performance is degraded
Resolved Feb 19, 2025 at 9:08pm UTC
Data sync performance is restored.
We have identified the root cause of the memory issue have deployed a fix.
1 previous update
Sync performance degraded
Resolved Feb 18, 2025 at 3:55pm UTC
All data syncing is now working normally.
1 previous update
Whalesync dashboard is not accessible
Resolved Feb 6, 2025 at 10:26pm UTC
Clerk.com has reported the issue as resolved. Access to the Whalesync dashboard should be fully restored.
Data syncing operations were not impacted by this outage.
1 previous update